City office - A-counter


Professor Van Overstraetenplein 1
3000 Leuven

Do I need an appointment?

You usually do not need an appointment for the 'A-loket', for example to pick up or buy goods. For other services you need an appointment.

Please find more information on the subject via the homepage.

Opening Hours

Week from 27 March to 2 April
Monday March 27, 2023
9.00 - 20.00 hour
Tuesday March 28, 2023
9.00 - 12.30 hour
Wednesday March 29, 2023
9.00 - 16.30 hour
Thursday March 30, 2023
9.00 - 20.00 hour
Friday March 31, 2023
9.00 - 12.30 hour
Saturday April 1, 2023
Sunday April 2, 2023

Closing Days

Tuesday July 11, 2023
Feest van de Vlaamse Gemeenschap
Friday July 21, 2023
Nationale Feestdag
Tuesday August 15, 2023
Monday September 4, 2023
Leuven Kermis
Wednesday November 1, 2023
Thursday November 2, 2023
Saturday November 11, 2023
Monday December 25, 2023
Tuesday December 26, 2023
Tweede kerstdag

How to get there?

  • By bike
    You can park your bicycle in the free underground public bicycle parking.
    There are 3 entries:
    • To the left of the city office
    • In front of the office complex (at the large KBC building)
    • On the right via the underground tunnel at the provincial government office building
  • By public transport
    • The train station and the main bus station are situated at approximately 200 meters from the city office.
    • You cross Martelarenplein and then reach Professor Van Overstraetenplein via the stairs on the ring road, in front of the city office.
    • You can find timetables on (train) and (bus).
  • By car


  • On foot
    You can reach the city office by public elevator via the KBC building or by using the sloping connection between Professor Van Overstraetenplein and the ring road (150m further in the direction of the provincial government office building).
  • By car
    • There are parking places for persons with reduced mobility in the parking lot of the city office.
    • Behind the building turn left towards the second garage door and register there via the intercom device at the entrance.
    • You can take the elevator to the reception.​​​​
  • Dogs
    Guide dogs, assistance dogs and therapy dogs (also in training) are welcome.
Something wrong or unclear on this page? Let us know.