Cookie practices
A cookie is a small file of data, stored on your browser when you surf to leuven.be. We use cookies to analyze our website, improve it and make it work properly.
Beheer je cookies
Necessary cookies
- Typekit by Adobe
- Google Tag Manager
Manager These cookies are necessary to make our website work properly or to make your browsing experience more pleasant.
| Name cookie | Goal | When | Period |
|---|---|---|---|
| has_js | Indicates whether the browser supports JavaScript | Always | Always |
| language | Indicates the language setting of your browser | Always | 7 days |
| cookie_agreed | Remember that you have accepted cookies | Always | Always |
| ajs_user_id | Remember events, performance and stability when you make an appointment | If you make an appointment | 1 year |
| ajs_group_id | Remembers events and use in our appointment module | If you make an appointment | 1 year |
| ajs_anonymous_id | Counts the number of repeat visitors in the appointment module | If you make an appointment | 1 year |
| BNES_SSESS5ff88299 718b78425a91ac955 2da4213 |
If you make an appointment | 18 year |
Analytical cookies
Google Analytics
We use Google Analytics to see how you use our website. Among other things, we collect this data:
- IP address (is made partially anonymous)
- Which pages you visit and in which order
- Which browser you use (Chrome, Firefox, Internet Explorer ...)
- Whether you surf on our website with a laptop or smartphone
- How long your visit lasts and how long you stay on pages
The city has a processor agreement with Google. Your personal data is not visible and will not be shared with other parties.
| Name cookie | Goal | When | Period |
|---|---|---|---|
| _ga | Identifies you as a unique user in Google Analytics | Always | Max. 2 year |
| _gid | Remember which pages you visit | Always | Session |
| _gat | Limits data collection when there are many visitors at the same time | Always | 10 minutes |
| _gat_ClientID | Counts visits and indicates which website you come from | Always | 14 months |
Siteimprove
We use Siteimprove to improve the accessibility and quality of our website. Siteimprove informs us if something goes wrong, such as:
- Links that don't work
- Spelling mistakes
- Readability problems
Your personal data is made anonymous and is not shared with other parties.
Cookies for social media and advertising
Facebook Pixel
On Facebook you sometimes come across messages from the city. With the Facebook Pixel we remember which pages you visit on our website. This way we can only show you messages on Facebook that are relevant to you. For example, if we disclose a new application, we'll make sure you don't get an advertisement if you already used the application.
We only use the Facebook Pixel for large campaigns such as 'Wintertijd' and 'Het Groot Verlof'. We are not currently using the Facebook Pixel.
We keep the data up to 4 months.
Cookies for user research
We collect data about how you use our website in order to improve it. eg. Hotjar or a pop-up questionnaire.
We are not currently using cookies for user research.