Make, reschedule or cancel an appointment

How to make an appointment?

Let us know what you want to arrange. Then read whether you need an appointment and how to make one. For some things, you can just drop by during opening hours. You can also arrange a lot of things online.

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Contact us before you make an appointment

  1. Call us or send an email 
    Often we can already help you this way.
     
  2. Need an appointment?
    Make an appointment

No appointment required

You can request certificates, proofs and extracts online.


Request certificates and extracts

You sometimes need an appointment

You can register a birth online (Dutch only) or at the city office (by appointment).



More information about registering a birth

You need an appointment

Make an appointment

No appointment required

You can request a birth certificate online.

Request birth certificate

You need an appointment

Make an appointment

You need an appointment

Make an appointment

No appointment required

You can register a death via email.

Register a death

No appointment required

You can request a death certificate online.

Request a death certificate

You need an appointment

Make an appointment by phone

You need an appointment

First you need to collect documents.

Read more about becoming a Belgian

No appointment required

Come to the City Office without an appointment.

Check the opening hours

You need an appointment

Make an appointment

No appointment required

Come to the city office without an appointment.

Check the openings hours

You need an appointment

Make an appointment by phone

You need an appointment

Make an appointment by phone

You need an appointment

Make an appointment by phone

You need an appointment

Make an appointment

You need an appointment

Make an appointment

Sometimes an appointment is required

You can request a PIN or PUK code online. If you have to pick it up or have to unblock the codes, you have to make an appointment.


More about PIN and PUK codes

No appointment required

Come to the city office without an appointment. 

More about activation code digital key

You need an appointment

Make an appointment

How to request?

You can request a parking permit for residents online.
Do you rather not request it online? Make an appointment in the City Office.


More about a digital parking permit for residents

How to request?

Contact us

How to request?

Contact us

How to request?

Contact us

How to request?

You request this parking permit at the federal government.

Do you need help with this application?
Make appointment in the City Office

Sometimes an appointment is required

Whether you need an appointment depends on your situation.

Read more about arranging a stay in Belgium

No appointment required

Usually, you do not need an appointment.

Read more about leaving Belgium

Sometimes an appointment is required

Whether you need an appointment depends on your situation.

Read more about working in Belgium

No appointment required

You can request a marriage certificate online.

Request a marriage certificate

You need an appointment

First you need to collect documents.

Read more about declaring a marriage

You need an appointment

Make an appointment

You need an appointment

Make an appointment

No appointment required

To change your address, you do not need an appointment.


Read more about moving to or in Leuven

No appointment required

You can report an urban planning violation by emailing us.

No appointment required

Contact us

No appointment required

Contact us

No appointment required

Contact us

How to request?

You can apply for premium for building and living online (Dutch only). Do you rather not request it online? Contact us to make an appointment in the City Office.

No appointment required

Contact us

No appointment required

You don't need to request a house number inside a building yourself.


Read more about house number inside a building (Dutch only)

Sometimes an appointment is required

Whether you need an appointment depends on your question.

Contact us

No appointment required

You can request this information online. 


Read more about urban planning information to buy or sell a house (Dutch only)

No appointment required

Contact us

No appointment required

Contact us

How to make a complaint?

You can make a complaint about the quality of a rental property online.
Do you rather not do this online? Make an appointment in the City Office.


Read more about making a complaint about the quality of a rental property (Dutch only)

How to report?

You can report an empty home online.
Do you rather not do this online? Make an appointment in the City Office.


Read more about reporting an empty home (Dutch only)

You need an appointment

You need an appointment to request a driving licence. You can pick up your licence without an appointment, during the opening hours.


Read more about driving licences

How to apply?

You apply an income replacement allowance at the federal government

Do you need help with this application? 
Make an appointment in the City Office

You need an appointment

Did you apply for childcare but can not find a place? Make an appointment to discuss your case.

Make an appointment

How to request?

You can request this certificate online from Kind en Gezin. Do you need help with? Make an appointment.

Read more about certificate for 'inkomenstarief'

No appointment required

Come to the city office without an appointment.

Check the opening hours

How to make an appointment for collection?

You request collection online or by telephone.
Read more about pruning collection

How to make an appointment for collection?

You request collection online or by telephone.
Read more about bulky household waste collection

No appointment required

Come to the city office without an appointment.

Check the opening hours

No appointment required

Come to the city office without an appointment.

Check the opening hours

No appointment required

Come to the city office without an appointment.

Check the opening hours

How to request?

You can request parking vouchers online (only in Dutch).
Do you rather not buy it online? Make an appointment in the City Office.

Contact us 

Contact us to make an appointment in the City Office. 

No appointment required

Come to the city office without an appointment.

Check the opening hours

No appointment required

Come to the city office without an appointment.

Check the opening hours

No appointment required

Come to the city office without an appointment.

Check the opening hours

No appointment required

You can file your tax return online or on paper.

Read more about tax second residence (Dutch only)

No appointment required

Call or email us. We will be happy to help you.

No appointment required

Come to the city office without an appointment.

Bekijk wat je moet meebrengen

No appointment required

You can pick this up in the City Office or Visit Leuven without appointment.

No appointment required

You can submit your application online.

Check how to apply

Make an appointment from abroad

Abroad you can only make an appointment by telephone.

Reschedule or cancel an appointment

Are you unable to come unexpectedly? Reschedule or cancel your appointment. This way we can help someone else faster.

You can do this online (with the link in the confirmation email) or by phone.

Do you have a question?

Contact us. We are happy to help you.

Call us

016 27 27 27

Mail us

info@leuven.be

We will get back to you as soon as possible.

Send a message

Fill out the contact form
We'll get back to you as soon as possible.
Something wrong or unclear on this page? Let us know.