Collection of residence card

Did you apply for a residence card and have you now received the PIN and PUK codes by post? Then you may collect the card at the city office. Make an appointment.

Who may collect the residence card?

  • 12 or older
    You collect the card yourself.
  • Younger than 12
    One of these persons collects the card, the child does not need to be present:
    • Parent or foster parent
    • Legal representative, e.g. guardian
    • Person in charge of the foster home

How to make an appointment?

You can do so online or by phone

Online

If you are not in Belgium, you can only make an appointment by phone.

Make an appointment to collect residence card

Call us

What do you need to bring?

For all

  • The PIN and PUK codes which you received by post
  • The documents listed on the receipt which you received during the application.

Younger than 12

  • If a foster parent or person in charge of the foster home collects the card: the ruling of placement.

PIN and PUK codes lost or not received?

Request new ones

Do you have a question?

Contact us. We are happy to help you.

Call us

016 27 27 27

Mail us

info@leuven.be

We will get back to you as soon as possible.

Something wrong or unclear on this page? Let us know.