What to do if electricity, gas or water stops?

Sometimes electricity, gas or water stops working for a while. This can happen unexpectedly. Where can you report the problem? What does the city do? How do you prepare?

What does the city do during a power outage?

  • We follow the situation together with the utility companies.
  • If the problem lasts a long time, the city shares information on social media or BE-Alert. We help people who need extra support.

Where can you report a problem?

Report the problem to the right company:

What can you do yourself?

  • Think about other options if you have no electricity, gas or water, e.g. cooking, washing, flushing the toilet, lighting …
  • Prepare an emergency kit for at least 72 hours for yourself and your family.

See what you can do during a power, gas or water outage

Stay informed

Do you have questions?

Contact us. We are happy to help.

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016 27 27 27

Mail us

info@leuven.be

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