What to do if electricity, gas or water stops?
Sometimes electricity, gas or water stops working for a while. This can happen unexpectedly. Where can you report the problem? What does the city do? How do you prepare?
What does the city do during a power outage?
- We follow the situation together with the utility companies.
- If the problem lasts a long time, the city shares information on social media or BE-Alert. We help people who need extra support.
Where can you report a problem?
Report the problem to the right company:
- Water: De Watergroep
- Gas and electricity: Fluvius
What can you do yourself?
- Think about other options if you have no electricity, gas or water, e.g. cooking, washing, flushing the toilet, lighting …
- Prepare an emergency kit for at least 72 hours for yourself and your family.
See what you can do during a power, gas or water outage
Stay informed
- Check the channels of the utility companies themselves.
- Sign up for BE-Alert.
Do you have questions?
Contact us. We are happy to help.
Today
Closed
Tomorrow
Closed
Monday
9.00 - 17.00
Tuesday
9.00 - 17.00
Wednesday
9.00 - 17.00
Thursday
9.00 - 17.00
Friday
9.00 - 17.00
We will get back to you as soon as possible.