Coronavirus: general measures

The governments are taking measures to slow down the spread of the coronavirus.

Where is a mouth mask mandatory?

In these places a mouth mask is mandatory from  the age of 12 years. You can only take the mask off if you eat, drink or smoke, but then you must stand or sit.

The federal government requires a mouth mask from the age of 12 in the following places:

  • Public transport (also at the station or at a stop)
  • Shops and shopping centers
  • Cinemas, theater, concert and conference rooms (the mask may be taken off for something to eat or drink)
  • Auditoriums
  • Places of worship
  • Public parts of courthouses and city buildings
  • Museums and libraries
  • Hairdressing salons, beauticians and other contact professions
  • Bank branches
  • Casinos and slot machine arcades
  • Residential care centers
  • Markets and fairgrounds
  • Cafes and restaurants (only if you walk around)
  • Events

In Leuven, a mouth mask from 12 years is also mandatory if you walk, cycle or step in:

  • Pedestrian area
  • Bondgenotenlaan 
  • Diestsestraat
  • Martelarenplein
  • Vismarkt
  • City park
  • Kruidtuin

View the area on map:

Do you have questions or need help?

Questions about the measures the city takes

  • Phone: free number 0800 16 916 (available every day, including Saturday and Sunday, from 8:00 to 20:00)
  • E-mail: corona@leuven.be 

General questions about the coronavirus in Belgium

The federal government shares official, verified and up-to-date information:

If you think you have COVID-19

  • Call but don't visit your family doctor/GP. Do not go to the emergency department of hospitals.
  • Call 1733 outside consultation hours or during the weekend.

8 basic rules to protect yourself and others

  1. Wash your hands regularly with soap and water.
  2. Keeping 1.5 meters distance remains important. You needn’t keep 1.5 meters distance from:
    • The people you live with
    • The 5 people in your social bubble
    • Children younger than 12 years old
  3. A mouth mask is mandatory for everyone over 12 years old in crowded areas where you can't keep 1,5 meters distance.
  4. Do not shake hands or kiss when you greet someone.
  5. Organize activities outdoor as much as possible. If that is not possible, you should air out the room afterwards.
  6. Telecommuting is highly recommended.
  7. Double the attention to safety with people susceptible to the coronavirus:
    • People aged over 65
    • People with diabetes, cardiac, kidney or pulmonary problems
    • People who are particularly susceptible to infections
  8. Meeting up with others? Limit the number of attendees to 10. This applies in your home, at a restaurant, during outings ...

Meeting with friends and family

You may have contact with a maximum of 5 people per household.

  • A household is anyone who lives under the same roof.
  • That will remain the same people for 4 weeks.
  • Children up to 12 years old are not included.
  • Meetings with family or friends are allowed with a maximum of 10 people (excluding children up to the age of 12). This also applies to restaurants, receptions and banquets (eg wedding parties).

Gatherings and events

  • A mouth mask is mandatory for everyone over 12 years old at all events in Leuven.
  • At least 1 person per bubble must register his name and contact details. The data is kept for 2 weeks and is only used for possible contact tracing.
  • Mass events are prohibited. All events of 'Het Groot Verlof' (Beleuvenissen, Hapje-Tapje, Half Oogst ...) are canceled. We put together an alternative summer program with many small-scale activities.
  • Shows, performances can take place with a maximum of 100 spectators indoor, 200 spectators outdoor. A mouth masks is mandatory for everyone over 12 years old.
  • Religious services can take place with a maximum of 100 people. A mouth masks is mandatory for everyone over 12 years old.
  • Training and competitions continue with a maximum of 100 spectators indoor, 200 spectators outdoor.
  • Receptions and banquets can take place with a maximum of 10 people.

Sport and exercise

Sports clubs and associations

Sports clubs and associations may organize:

  • Trainings, lessons and contests or competitions
  • Outdoor and indoor
  • Also contact sports (judo, football ...)

Conditions

  • With a coach who is present and easily approachable
  • With a maximum of 50 people (coach included)
  • Training and competitions continue maximum of 100 spectators indoor, 200 spectators outdoor. 
  • Sports lessons have a registration obligation. It is mandatory to register everyone's name and contact details. Operators and organizers keep the data for 2 weeks for possible contact detection.

Sports accommodations

  • Outdoor sports facilities (football and basketball courts, skate parks, hockey pitches, Finnish slopes, ping pong tables, 'Open Gym' ...) are open.
  • The cities’ indoor sports facilities are open.
  • Swimming pools, changing rooms and showers are open.
  • A mouth mask is mandatory in the city park for everyone over 12 years old.

Playgrounds and sport camps

  • The playgrounds are open.
  • The cities’ sports camps for kids and summer camps will take place.

Library and culture

  • The libraries are open, but subject to certain conditions.
    A mouth masks is mandatory for everyone over 12 years old.
  • Museums M Leuven and Parcum are open. You must buy a ticket in advance.
    A mouth masks is mandatory for everyone over 12 years old.
  • You can visit the reading room of the City Archives by appointment for necessary searches. 
    When walking around, a mouth mask is mandatory for anyone over 12 years old.
  • Shows and performances can take place with a maximum of 100 spectators indoor, 200 spectators outdoor. A mouth masks is mandatory for everyone over 12 years old.
  • Theatre groups, dance groups, orchestras, choirs ... are allowed to organize lessons and rehearsals with a maximum of 50 people (adult supervisor or teacher included).

Services from the city

    • City office counters:
    • Police offices: The offices at Philipssite and Grote Markt (appointment only) are open; all other police offices are closed.
    • The neighbourhood centers are open, but subject to certain conditions.
    • City Hall (marriages continue as planned) is closed.
    • Cities’ halls and rooms: You can make reservations for the cities’ halls and rooms again, but with lower capacity.

    Shops, businesses, bars, restaurants and markets

    Bars and restaurants

    Bars and restaurants are open, but need to take the following precautions:

    • Maximum 15 customers per table.
    • Tables are placed at least 1.5 meters apart.
    • You cannot walk around and need to stay seated at your table.
    • It is mandatory to register the name and contact details of at least 1 person in the bubble. Operators keep the data for 2 weeks for possible contact tracing.
    • It is recommended to make reservations in restaurants.
    • All bars and restaurants must close at 1:00 at the latest. Last calls are at 00:45.
    • When walking around, a mouth mask is mandatory for anyone over 12 years old.

    Shops and businesses

    Stores adhere to strict rules:

    • 1 person per 10m²
    • Night shops may remain open until 10 pm.
    • Hairdressers, beauticians, tattoo shops, hand and foot carers, massage parlors and other contact professions can open:
      • Only by appointment
      • Staff and customers must wear a mask
      • Customers must keep 1.5 meters distance
    • Wellness centers have a registration obligation. It is mandatory to register everyone's name and contact details. Operators and organizers keep the data for 2 weeks for possible contact detection.

    What you should know if you go shopping

    • A mouth masks is mandatory for everyone over 12 years old.
    • You shop alone. You can shop with 2 if:
      • You shop with a minor in your household 
      • You guide someone who needs help
    • You stay in the store for a maximum of 30 minutes. You can shop longer than 30 minutes if you make an appointment. 
    • The city is taking measures in the public domain to guarantee the safety of visitors when the shops are reopened.
      • Walking direction: Walk on the right hand side of the street and follow the arrows.
      • Queue starting point: a sphere at the entrance of each store indicates where the queue starts.
      • Extra bicycle sheds: there are extra bicycle sheds on Oude Markt, Mathieu de Layensplein, Vismarkt and in side streets of Diestsestraat.
      • Extra space in Bondgenotenlaan: on Saturdays there are no buses in Bondgenotelaan. The busstop at De Somerplein will be replaced by a stop in the Rijschoolstraat.
      • Mouth mask: A mouth mask is mandatory for everyone over 12 years old in the pedestrian area, Bondgenotenlaan, Diestsestraat, Martelarenplein, Vismarkt and the city park (also when you cycle).

    Markets

    The markets are allowed to take place without limitations on the number of stalls.

    • Mouth masks: Mandatory for everyone over 12 years old.
    • Social distancing: Follow the arrows on the ground (one-way traffic) and keep a distance of 1.5 meters from others.

    Mobility

    • Public transport:
      • Mouth masks are compulsory for all travellers (12 year old and older). They must wear their mouth mask from the moment they enter a station or bus stop.
      • Only use public transport if it is really necessary. Follow the directions (such as 1.5 meters distance between people ...)
      • Free shuttle buses:
        • The free shuttle bus at 'parking Wetenschapspark Arenberg' does not run.
        • The free shuttle bus at 'Parking Vaartkom' does run.
    • Taxis:
      • Only 1 passenger is allowed.
      • Only family members living under the same roof can take a taxi together.
      • Mouth mask is strongly recommended.

    Play ground activities and sport camps

    • There will be playground activities during the summer holidays, however you have to register in advance.
    • The cities’ sports camps for kids and summer camps will take place.

    Hospitals and healthcare professionals

    Access to general and specialised health care services is gradually reopened.

    Stadskantoor
    Professor Van Overstraetenplein 1
    3000 Leuven

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