Coronavirus: general measures

The governments are taking measures to slow down the spread of the coronavirus.

6 basic rules to protect yourself and others

  1. Limit your close contacts. You can be in close contact with only 1 person, not including the people you live with.
     
  2. Keep a 1.5 meters’ distance with all other persons. Wear a mouth mask whenever the safety distance is difficult to observe.
     
  3. Follow the hygiene rules:
    1. Wash your hands regularly with soap and water.
    2. Do not shake hands or kiss when you greet someone.
    3. Cough or sneeze into your elbow.
       
  4. Gatherings of more than 4 people are prohibited in the public domain.
     
  5. When doing any kind of outdoor activity in group: only groups of a maximum of 4 persons at the same time are allowed.  
     
  6. Double the attention to safety with people susceptible to the coronavirus:
    • People aged over 65
    • People with diabetes, cardiac, kidney or pulmonary problems
    • People who are particularly susceptible to infections

Where is a mouth mask mandatory?

  • In places where it is impossible to keep 1.5 metres distance.
  • In some places wearing a mouth mask is mandatory.
  • From the age of 12 it is mandatory to always have a mouth mask with you in Leuven.
A mouth mask alone is not enough for your protection. Keeping your distance and washing your hands regularly, remain important.

Services from the city

    • City office counters:
      • The counters are open. 
      • Certain measures are applicable when entering the city office.
      • At city counters in other locations it is mandatory from the age to 12 wear a mouth mask.
    • Police offices: The offices at Philipssite and Grote Markt (appointment only) are open; all other police offices are closed.
    • Sports facilities are open. Sports activities can take place when observing all safety measures.
    • The neighbourhood centers are open, but subject to certain conditions.
    • The libraries are open, but subject to certain conditions.
    • Museums M Leuven and Parcum are open.
    • City Hall is open, marriages continue as planned. A mouth mask is mandatory form the age of 12.
    • Cities’ halls and rooms: You can make reservations for the cities’ halls and rooms again, but with lower capacity and safety measures.

    Contact with others

    Close contacts

    You can be in close contact with maximum 1 person besides the people you live with.
    With your 1 close contact:

    • You don't have to observe a 1.5 meters’ distance.
    • You can hug and kiss.
    • Your one close contact must remain the same person for a month.
    • Children under the age of 12 and the people you live with are not included in this limitation.

    Other contacts

    Keep a 1.5 meters’ distance with all other people. If this is difficult to observe, wear a mouth mask. This implies:

    • At home
      • You can invite a maximum of 4 people at your house.
      • These have to be the same 4 people during 2 weeks.
      • Observe the safety distance with your guests.
    • In the public domain
      •  You cannot leave your house between midnight and 5:00 in the morning, except for medical reasons or for work.
      • Gatherings of more than 4 people are prohibited in the public domain.
      • You are not allowed to drink alcohol on the streets after 22:00. 
    • At work
      • Work from home whenever possible.
      • Those who cannot work from home, need to be able to work in safe conditions.
         

    Events, gatherings and organised activities

    • Trainings, rehearsals, meetings and courses
      • Can take place with a maximum of 40 persons indoor and 50 persons outdoor.
      • Assuming the location is large enough to allow everyone to keep a 1.5 meters distance.
      • Everyone over the age of 12 is obliged to wear a mouth mask.
      • It is mandatory to register your name and contact details in case contact tracing becomes required.
    • Events in the public domain
      • Can only take place with the permission of the city.
      • Can take place with a maximum of 200 persons indoor and 400 persons outdoor.
      • Assuming the location is large enough to allow everyone to keep a 1.5 meters distance.
      • Everyone over the age of 12 is obliged to wear a mouth mask.
      • It is mandatory to register your name and contact details in case contact tracing becomes required.
    • Theatres, cinemas and concert halls
      • May not welcome more than 200 spectators.
      • Spectators must keep a 1.5 meters distance.
      • In cinemas there must be 2 seats between each group.
    • Activities and events with food or drinks
      • Are not allowed (even if they are organized by a professional caterer).
    • Youth organisations
      • Are not allowed to organize indoor activities with groups older than 12 years.
      • Everyone over the age of 12 is obliged to wear a mouth mask.
      • Overnight stays are not allowed. Exceptions for children younger than 12 years old and for children younger than 14 years old assuming that the camp lasts at least 4 days.
    • Student activities
      • Can only take place with the permission of the educational institution and the city.
      • Only specific meetings, cultural and sports activities and education-related activities are allowed.
    • Worship services
      • Can take place with a maximum of 40 people.
    • Funerals and post-funeral receptions
      • Are allowed with a maximum of 200 people.
      • A mouth masks is mandatory for everyone over 12 years old.
      • Post-funeral receptions can take place with a maximum of 40 people.
    • Guided tours are allowed with a maximum of 20 people.

    Shops, businesses, bars, restaurants and markets

    Bars and restaurants

    • Bars and restaurants are closed until Thursday 19 November 2020. 
    • Take aways can remain open until 22:00. It is not allowed to eat or drink on site. No alcohol after 20:00.
    • Cafeterias, canteens and lobbies of cultural and sports organisations are closed as well. 

    Hotels

    • Are open.
    • Can serve food and drinks but only to the overnight guests.
    • It is not allowed to sell alcohol after 20:00.

    Shopping

    • A mouth masks is mandatory for everyone over 12 years old in shops and in shopping streets. Where is a mouth mask mandatory in Leuven?
    • 1 person per 10m². It's possible that you have to wait outside. Always keep your distance when waiting in a queue.
    • Night shops can open at 14 pm and remain open until 10 pm.
    • It is not allowed to sell alcohol after 20:00.

    Markets

    Markets and small fairs are allowed to take place without limitations on the number of stalls.

    • It is not allowed to eat or drink on site.
    • Mouth masks are mandatory for everyone over 12 years old.
    • Follow the arrows on the ground (one-way traffic) and keep a distance of 1.5 meters from others.

    Christmas markets, winter markets and flea markets are not allowed.

    Sports

    • Changing rooms and showers
      • Are closed in all sports accommodations.
      • In swimming pools, changing rooms can be used for a short time span. Put on your swimsuit at home. Showers can only be used prior to swimming.
      • Schools can use the changing rooms during school hours.
    • Sports canteens
      • Are closed until Thursday 19 November 2020. 
    • Sports activities
      • Can take place with up to 50 participants. 
      • Indoor sports activities in which you cannot guarantee the 1.5 meters’ safety distance are not allowed for people older than 12. 
      • Outdoor sports are allowed for all ages, also in contact.
      • It is mandatory to register your name and contact details in case contact tracing becomes required.
      • Wear a mouth mask at any moment, except while doing the sport itself.
      • Audiences are not allowed during sports activities, except for medical reasons, for the supervision of minors or to accompany people with disabilities. 
    • Competitions
      • Non-professional competitions are not allowed.
      • Junior competitions (younger than 18 years old) can take place. Audience must be restricted to 1 of the sporters' household members. The audience is obliged to wear a mouth mask and keep a 1.5 meters distance.
      • Professional competitions can take place but audience is not allowed. 
    • Sports camps during the autumn holiday
      • Can take place if in smaller groups.
    • Sports events
      • Can only take place with the city's permission.
      • It is not allowed to eat or drink on site.

    Mobility

    Public transport

    • Mouth masks are compulsory for all travellers (12 year old and older). They must wear their mouth mask from the moment they enter a station or bus stop.
    • Only use public transport if it is really necessary. Follow the directions (such as 1.5 meters distance between people ...)
    • Free shuttle buses:
      • The free shuttle bus at 'parking Wetenschapspark Arenberg' does not run.
      • The free shuttle bus at 'Parking Vaartkom' does run.

    Taxis

    • 1.5 meters distance between people, except for family members living under the same roof.
    • Mouth mask is strongly recommended.

    Coronalert app

    Download Coronalert, a free app to slow down the spread of COVID-19.

    The app:

    • Warns you if you were in close contact with someone who tested positive for COVID-19. This happens anonymously. So you will not know with who, when or where the close contact took place.
    • Informs you on what to do to protect yourself and others.
    • If you test positive for COVID-19, the app alerts other users with whom you have been in close contact. This also happens anonymously.

    Testing and quarantine

    You have symptoms of COVID-19:

    1. Stay home immediately. Avoid social contact: isolate yourself.
    2. Call your doctor. Do not visit your doctor without appointment.
    3. The doctor places you in quarantine for 7 days and informs you when and where you will be tested.
      • If your test is positive: The 7-day quarantine remains.
      • If your test is negative: Your quarantine stops.

    You had a close contact (less than 1.5 meters and without a mouth mask) or live with an infected person, but you have no symptoms yourself:

    1. You don’t need a test.
    2. Isolate yourself. Avoid contact with others.
    3. Call your doctor, he will place you in a quarantine of 10 days and will give you a quarantine-note.
    4. Only health staff needs to be tested after close contact with an infected person.

    You received a phone call from a contact tracer:

    1. The contact tracer informs you what to do: stay home, avoid social contact…
    2. High risk persons will be tested immediately.
    3. If you need to be tested, you will receive an SMS with a code for a test. Show this code to your doctor.
      • Call your doctor. Do not visit your doctor without appointment.
      • The contact tracers use this number 02 214 19 19 or via SMS 8811.
        Missed a call from this number? You can call them back.
      • You will also receive a call from the local contact tracers from the city of Leuven. They can help you with e.g. groceries.

    You are returning from a red zone:

    1. Fill out the 'passenger locator form' within 48 hours before your return to Belgium.
    2. Quarantine for 10 days immediately upon return.
    3. You do not need a test if you do not have symptoms.
    4. Call your doctor, he will place you in a quarantine of 10 days and will give you a quarantine-note.
    5. Only health staff needs to be tested after close contact with an infected person.

    You are returning from an orange zone:

    1. A COVID19-test is not compulsory, however it is recommended.
    2. Quarantine is not necessary.

    Questions or help

    Questions about the measures the city takes

    General questions about the coronavirus in Belgium

    The federal government shares official, verified and up-to-date information:

    Need help?

    Let us know how we can help you. We will search for a volunteer who can help you.

    Stadskantoor
    Professor Van Overstraetenplein 1
    3000 Leuven

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